Privacy Policy

This Privacy Policy describes how Adpeco Integrated Services ("Adpeco", "we", "us", "our") collects, uses, discloses, and protects personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

This Policy applies to personal data collected through our website at adpeco.com.sg, through our contact form, and in the course of providing our professional services.

By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal data in accordance with this Policy.

We may collect the following categories of personal data:

• Contact information: name, email address, telephone number, and business address
• Enquiry details: the nature of the service you are enquiring about and any information you provide in the message field of our contact form
• Business information: company name, UEN, and details relevant to the professional services you engage us for
• Financial and tax records: where required to perform accounting, tax, or corporate secretarial services on your behalf
• Work pass and immigration details: where you engage our immigration services, including nationality, identification documents, and employment particulars

We collect personal data directly from you (e.g., via our contact form or during service onboarding) and, where applicable, from publicly available sources such as the ACRA business registry.

We use personal data for the following purposes:

• To respond to your enquiries submitted through our website contact form
• To provide and administer our professional services, including business advisory, tax, accounting, and immigration services
• To comply with our legal and regulatory obligations as a public accounting firm registered with ACRA
• To communicate with you about your matters, appointments, and deadlines
• To improve our website and services

We will only use your personal data for purposes you have consented to, or where we are otherwise permitted to do so under applicable law.

We do not sell, rent, or trade your personal data to third parties.

We may disclose your personal data to:

• Regulatory authorities: including IRAS, ACRA, MOM, and MAS, where required by law or in the course of providing our services
• Our professional service providers: such as IT service providers and cloud storage providers who assist us in running our practice, subject to appropriate data protection agreements
• Other professional advisers: such as lawyers or bankers, where this is necessary and you have consented or where disclosure is required by law

Where personal data is transferred outside Singapore, we take steps to ensure it is protected to a standard comparable to the PDPA.

We retain personal data for as long as it is necessary to fulfil the purposes for which it was collected, and as required by applicable legal, regulatory, and professional retention obligations.

As a public accounting firm, we are subject to specific record-keeping requirements. Client files and associated personal data are typically retained for a minimum of five (5) years from the date of the last engagement or as otherwise required by law.

Personal data submitted via our contact form where no engagement results will be retained for a reasonable period to handle any follow-up, and thereafter deleted or anonymised.

We implement reasonable technical and organisational safeguards to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

These measures include restricted access controls, secure email and file storage systems, and staff training on data protection obligations. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Under the PDPA, you have the right to:

• Access: request access to the personal data we hold about you
• Correction: request that we correct inaccurate or incomplete personal data
• Withdrawal of consent: withdraw your consent to our use of your personal data, subject to legal or contractual restrictions

To exercise any of these rights, please contact our Data Protection Officer using the contact details below. We will respond to your request within 30 days.

Please note that withdrawing consent may affect our ability to continue providing services to you.

Our website uses only essential cookies necessary for the site to function. We do not use tracking, advertising, or analytics cookies.

You may configure your browser to refuse cookies, though this may affect the functionality of certain parts of the website.

Our website may contain links to external websites operated by third parties. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in law, our practices, or our services. The updated Policy will be posted on this page with a revised effective date. Continued use of our website or services after any such changes constitutes your acceptance of the updated Policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or our data protection practices, please contact:

Data Protection Officer
Adpeco Integrated Services
21 Bukit Batok Crescent #03-76 WCEGA Tower
Singapore 658065

Email: contact@adpeco.com.sg
Tel: 6425 6038